Refund Policy for Biz Savvy 

Last updated: 28/1/26

At Biz Savvy, we strive to provide high-quality services and a smooth customer experience. If you are not satisfied with your service, we are here to help.

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1. Eligibility for Refunds

Refunds may be issued under the following conditions:

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The request is made within 7 days of the original purchase

The product or service was not delivered as described

There was an error, duplicate charge, or technical issue caused by Biz Savvy

For digital or downloadable products: the item has not been accessed, downloaded, or used

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For service-based purchases:

the service has not yet been performed or started

Items or services that do not qualify for refunds will be clearly identified at the time of purchase.

 

2. Non-Refundable Items

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Certain items may be non-refundable, including but not limited to:

Completed services

Personalized or customized orders

Gift cards

Time-based subscriptions already partially used (unless required by law)Promotional or discounted items

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3. Cancellation Policy

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If you wish to cancel a service or subscription:

One-time services:

Cancellations must be requested at least 7 before the scheduled service time.

Subscriptions: You may cancel anytime.

Your subscription will remain active until the end of the current billing cycle, unless a refund is granted under specific circumstances.

 

4. How to Request a Refund

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To request a refund, please contact us with the following information:

Name

Contact information

Order number or receipt

Description of the issue

Any relevant supporting documentation

📧 Email: sonyagrattan@gmail.com☎️ Phone: +33784079630

We aim to review and respond to refund requests within [7 business days].

 

5. Refund Processing

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If your refund is approved:

Refunds will be issued to the original method of payment

Processing times may vary depending on your bank or payment provider

Biz Savvy is not responsible for delays caused by external financial institutions

 

6. Changes to This Refund Policy

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Biz Savvy reserves the right to update or modify this policy at any time. Any changes will be posted on this page with an updated revision date.