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Effective Technique: The Art of Three-Way Communication

  • Writer: Sonya Grattan
    Sonya Grattan
  • Oct 25
  • 1 min read

Updated: Oct 26


Communication, they say, is key — but if that’s true, most of us are still fumbling for the right lock. Enter the three-way communication technique: the conversational equivalent of a group chat that actually gets something done.


At its core, three-way communication means everyone’s on the same page — literally, verbally, and mentally. It’s a triangle of understanding where messages are sent, received, and confirmed. Think of it as the “read receipt” of real-life dialogue.


Let’s say you’re explaining a project to a teammate, You say, “We’ll send the client the report by Friday.” Your teammate replies, “Got it — the report will be sent by this Friday.” You nod “Perfect — I’ll tell them to expect it then.” Voilà! Everyone walks away confident, not confused.


Contrast that with one-way communication — the monologue that leaves half the team wondering if “Friday” means this Friday, next Friday, or “the Friday after the apocalypse.”


Three-way communication isn’t about over-talking; it’s about over-understanding. It’s especially handy in high-stakes fields like aviation, healthcare, or project management — where “Oops, I thought you meant the other red wire” can end very badly.


So the next time you’re in a conversation, remember the holy trinity of clarity:


  1. Say it clearly.

  2. Have it repeated back.

  3. Confirm it’s right.



Because in a world where messages get lost faster than socks in a dryer, a little three-way communication might just save your project — or your sanity.


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